Customer Support Specialist

Company: VirtualVocations
Location: Brooklyn
Posted on: January 17, 2025

Job Description:

A company is looking for a Customer Support Specialist to provide exceptional support to learners.

Key Responsibilities

Address inquiries regarding student enrollment, course offerings, and invoices
Assist prospective customers with product information and site navigation
Track inquiries to resolution and maintain customer service documentation

Required Qualifications and Education

Entry-level experience in customer support or related field
Familiarity with CRM systems and customer service tools
Knowledge of educational programs and course offerings
Ability to work independently and collaboratively across departments
Proficiency in handling inquiries via email and phone

Keywords: VirtualVocations, Plainfield , Customer Support Specialist, Other , Brooklyn, New Jersey

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