Remote Customer Support Operator
Company: VirtualVocations
Location: Newark
Posted on: January 18, 2025
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Job Description:
A company is looking for a Virtual Store Support Operator
(Remote).
Key Responsibilities:
Provide front-line customer service by answering calls, returning
voicemails, and responding to emails
Assist with locating proof of purchase, handling return/exchange
refusals, and resolving customer concerns
Document customer interactions and maintain updated information in
a case management system
Required Qualifications, Training, and Education:
High school diploma or GED; minimum of 2 years related experience
preferred
Typing speed of at least 45 words per minute
Must be available to work shifts between Monday-Friday, including
holidays
Ability to thrive in a fast-paced and ever-changing environment
Experience in call center or customer service is preferred but not
required
Keywords: VirtualVocations, Plainfield , Remote Customer Support Operator, Other , Newark, New Jersey
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here to apply!
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