AVEVA PI System Support Specialist
Company: Cognizant
Location: Philadelphia
Posted on: January 21, 2025
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Job Description:
AVEVA PI System Support Specialist Cognizant Technology
Solutions is seeking for a AVEVA PI System Support Specialist who
could join our team of Engineering professionals in a permanent
role. Our strength is built on our ability to work together. Our
diverse set of backgrounds offer different perspectives and new
ways of thinking. It encourages lively discussions, inspires
thought leadership, and helps us build better solutions for our
people and clients. We are looking for someone who thrives in this
setting and is inspired to craft meaningful solutions through true
collaboration. If you are excited by change, and excel through
autonomy, we would love to hear from you! "Cognizant will only
consider applicants for this position who are legally authorized to
work in the United States without company sponsorship. Cognizant
will not sponsor H-1B or other U.S. work authorization, or lawful
permanent residence (otherwise known as a "Green Card") for this
role." Job Location: Charlotte, NC USA(If the candidate is unable
to relocate to Charlotte, NC, the candidate has the option of
working remotely) Job Summary: We are looking for a strong PI
System system support specialist to expand our PI Managed Services
team for a customer with a growing volume of operational assets.
The ideal candidate will help deliver a robust support model as
well enabling the customer to gain maximum value from their AVEVA
PI System. This includes working with a variety of customer
stakeholders to ensure their business needs are met, providing
technical guidance and best practice expertise. Key
Responsibilities: - Help on analyzing, proposing and implementing
solutions to address client challenges in the area of real-time
data solutions. - Provide PI System Support and best practice
guidance in terms of integration, storage, modelling, visualization
and consumption of time-series data. - Working hours must be in
Eastern Standard Time; 8am - 5:30pm. - Implement\deliver the
managed services solutions for the customer's portfolio. This
includes managing incidents and completing tasks in a timely
manner. - Oversee critical asset monitoring to ensure optimal
system health. - Support colleagues with the day to day work as
well as resolve\troubleshoot issues. - Align with customers on
initiatives as well as process and system improvements. - Work
closely with team-mates, delivery leads, technical leads and
SCRUM-Master to deliver best-of-breed PI expertiese. - Be available
for on-call support (fully compensated). - Draft and maintain
technical documentation such as user manuals, system documentation,
training materials, SOPs and knowledgebase articles. - Ensure
critical KPIs are adhered to. Work within a stringent regulatory
framework and ensure that the Service Level Agreement is complied
with. Job Requirements: Essential Skills: - Strong understanding of
the PI System Architecture. - Strong PI System experience (PI DA,
AF, ANAlytics, Interface, Batch interfaces). - AVEVA Accreditation
(Infrastructure and/or Installation). - A minimum of 4+ Years
experience in Tech Support function preferred. - Experience in
delivering PI Training. - Comfortable working in a remote,
multi-cultural environment. - Strong analytical skills and
problem-solving skills. - Ability to work as a team member as well
as alone, unsupervised. - Ability to adapt and learn new
technologies quickly. - Self-motivated with a passion for quality
and excellence. - Enjoy customer interaction and delivering for
end-users. On-Call Requirements: 24/7 Support - On-call work is a
key responsibility of this role - Successful candidates for this
role are required to be available for on-call work on a rotational
rostered basis (typically on-call for one week in every 5 weeks,
but subject to variation)
Keywords: Cognizant, Plainfield , AVEVA PI System Support Specialist, Other , Philadelphia, New Jersey
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